Skip logic is a great tool and is extremely valuable in created streamlined surveys. This is accomplished by directing respondents through the survey based on responses to previous questions.

We have created the following video which demonstrates how to set up skip logic:

You can view a high quality version of the above video. Click the "HD" icon in the bottom right of the movie for the full resolution version.

How Logic is Trigger

Skip logic happens when a respondent clicks the Next button on the bottom of the survey page. It is not possible to send respondents to specific questions on the same page. You also cannot have any additional questions immediately pop up on the same page based on the previous answer choice.

Page vs Question Skip Logic

Page and Question skip logic each serve a different, yet equally important purpose.

• PAGE logic specifies what the next page in the survey will be. This is irregardless of what answers they might have chosen on that page.
• QUESTION logic advances respondents to a specific page based on the answer to a particular question.
  Note: Question logic overrides page skip logic if both are set for a page.

A Basic Example

Skip logic is very easy to work with once you understand how it works. Here is an outline of a very low-level implementation of the skip logic. It is necessary that you create the various pages and questions before applying logic. Let's assume you have 3 pages:

1. Page 1

   A single-choice question "Have you used our services before?" with both "Yes" and "No" choices. Question skip logic:

   • If choice is Yes go to Experience with Service
   • If choice is No go to Potential Customer Questions

2. Experiences with Service

   This page could contain any number of questions with regards to their experience in using our services. Based on the previously applied question logic, they will only see this page if they answered Yes

   We want to apply Page Skip Logic to this page, to "Go to General Questions" once they completed this page. This is to skip over the next page of the survey, which is designated as the page of questions for respondents who answered No

3. Potential Customer Questions

   Similar to the previously set up page, this page can contain any number of questions for those who answered No and you may wish to ask them why they are interested in your services.

   We don't need to apply any Page Skip Logic to this page, since it defaults to the next page in the survey and we want all respondents to answer the general questions page.

4. General Questions

   This will be the last page in our example survey and can contain general questions about the field in which you offer your services. It would be preferred to have all questions on this page be applicable to all respondents, regardless of whether they answered Yes or No